IT Support Specialist / Junior System Administrator
Tam Ştat
Başlanğıc Səviyyə
Razılaşma yolu ilə
Yerləşdirilib 28 aprel 2026
Son Tarix: 25 may 2026
Təsvir
Job responsibilities
Provide L1/L2 user support: incidents, requests, prioritization, resolution, and escalation
Manage end-user devices (Windows/macOS if applicable): setup, troubleshooting, performance fixes
Run onboarding/offboarding: accounts, access, equipment assignment, email/Teams setup
Administer Microsoft 365 (Exchange/Teams/OneDrive/SharePoint) at day-to-day level
Handle AD / Entra ID tasks: users, groups, password resets, access governance routines
Troubleshoot LAN/Wi‑Fi/VPN issues and coordinate with ISP/network vendor when needed
Maintain patching & endpoint security health (AV/EDR status, compliance follow-up)
Maintain asset inventory and IT documentation (KB articles, runbooks, network notes)
Report monthly on ticket metrics, recurring problems, risks, and improvement plan
Required skills & experience
2+ years (or strong hands-on) in IT support / helpdesk / system admin
Strong troubleshooting: Windows OS, user profiles, drivers, printers, Office apps
Working knowledge of Microsoft 365 admin (Exchange/Teams/SharePoint/OneDrive basics)
Working knowledge of AD / Entra ID, groups, permissions, MFA
Basic networking: DHCP/DNS/IP/VLAN concepts, Wi‑Fi troubleshooting, VPN client support
Familiar with ticketing systems and writing clear documentation
Soft skills
Clear communication with non-technical users
Ownership and reliability (this is an on-site role)
Ability to work with vendors/consultants and keep issues moving
Interested candidates can apply by accessing the link provided in the "Apply" button and may also send their CVs to the email address - joinus@ikma.com
Necə Müraciət Etmək Olar
İKMA Group
Vakansiya Təfərrüatları
Vakansiya ID
#15003
İş Növü
Tam Ştat
Təcrübə Səviyyəsi
Başlanğıc Səviyyə