Bellboy

Main duties:

• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.

• Tag baggage and return the identification slips to guests.

• Assists guests with luggage to the front desk.

• Escorts guests to room, placing luggage in the room assigned by the front desk.

• Inspects guest room for order and adequate supplies and informs guests of room amenities

• Delivers faxes, messages, packages and flowers to guests’ rooms and other offices.

• Provide items on loan to guests and collect the items back from guests before departure.

• Ensure the efficient delivery and collection of group luggage.

• Ensure that the guest has verified that all luggage has been accounted for.

• Ensure safe storage and collect ticketing of guest coats and personal items.

• Assist guests with Long-term luggage storage requests / Left luggage requests.

• Transport departing guests’ luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.

• Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.

• Assist the senior Concierge on duty with their duties during busy periods and breaks.

• Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.

• To provide efficient luggage storage, delivery and collection service.

• Perform any other work as and when assigned by the management.

Candidate requirements:

• Communication skills (Azerbaijani, Russian and English)

• Flexibility to work various shifts. (mostly late shift 14:00 -23:00)

• A polite, engaging personality.

Candidates meeting the above-mentioned criteria should address their CV/Resume to the e-mail address in the Apply for job button, indicating “Bellboy” in the subject of the email. Applications without subjects will not be considered.