Main duties:
Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
Tag baggage and return the identification slips to guests.
Assists guests with luggage to the front desk.
Escorts guests to room, placing luggage in the room assigned by the front desk.
Inspects guest room for order and adequate supplies and informs guests of room amenities
Delivers faxes, messages, packages and flowers to guests’ rooms and other offices.
Provide items on loan to guests and collect the items back from guests before departure.
Ensure the efficient delivery and collection of group luggage.
Ensure that the guest has verified that all luggage has been accounted for.
Ensure safe storage and collect ticketing of guest coats and personal items.
Assist guests with Long-term luggage storage requests / Left luggage requests.
Transport departing guests’ luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.
Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
Assist the senior Concierge on duty with their duties during busy periods and breaks.
Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
To provide efficient luggage storage, delivery and collection service.
Perform any other work as and when assigned by the management.
Candidate requirements:
Communication skills (Azerbaijani, Russian and English)
Flexibility to work various shifts. (mostly late shift 14:00 -23:00)
A polite, engaging personality.
Candidates meeting the above-mentioned criteria should address their CV/Resume to the e-mail address in the Apply for job button, indicating “Bellboy” in the subject of the email. Applications without subjects will not be considered.
