Visa Coordinator

PASHA Travel is a dynamic and innovative travel company headquartered in the heart of Baku, Azerbaijan. We have been at the forefront of the travel industry for over 20 years, providing exceptional travel experiences to our valued clients. Our commitment to excellence combined with our passion for exploration has made us a trusted name in the travel industry. Essential Job Duties and Responsibilities: Assisting and advising customers to choose from a variety of travel options. Responding of questions about the hotel’s amenities and services, including room rates, room availability, and booking policies Checking availability of accommodation or transportation on the customer’s desired travel dates. Making reservations based on various requirements and budgetary allowances. Preparing documentation for confirmed bookings necessary for payment collection Sorting out any post-booking issues that may arise. Selling and promoting reservation services Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations. Providing support to customers who may need to amend or cancel a reservation. Other tasks as required by management. Qualifications and Education Requirements: Higher education Minimum 4 years work experience Strong communication and negotiation skills. Good in communication in English, Azerbaijani, and Russian languages, written and verbal. Internal and external customer satisfaction oriented. All candidates meeting the requirements are requested to send their Application Forms/CVs to the e-mail address in the Apply for job button with the reference “Tour Agent” in the email subject line. Please be advised that only shortlisted candidates (CVs corresponding to all requirements) will be contacted.

PASHA Travel is a dynamic and innovative travel company headquartered in the heart of Baku, Azerbaijan. We have been at the forefront of the travel industry for over 20 years, providing exceptional travel experiences to our valued clients. Our commitment to excellence combined with our passion for exploration has made us a trusted name in the travel industry. Essential Job Duties and Responsibilities: To respond to incoming e-mail, calls Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Assisting with a variety of administrative tasks Answering phones in a professional manner, and routing calls as necessary. Sorting and distributing mail. Controlling administrative team. Provide excellent customer service. Scheduling appointments. Qualifications and Education Requirements: Higher education Prior experience as a receptionist or in a related field. Consistent, professional dress, and manner. Excellent written and verbal communication skills in Azerbaijan, English and Russian. Competency in Microsoft applications including Word, Excel, and Outlook. Good time management skills. Experience with administrative and clerical procedures. Able to contribute positively as part of a team, helping out with various tasks as required. All candidates meeting the requirements are requested to send their Application Forms/CVs to the e-mail address in the Apply for job button with the reference “Reception” in the email subject line. Please be advised that only shortlisted candidates (CVs corresponding to all requirements) will be contacted.

Key Responsibilities: Oversee the end-to-end accounts receivable process, including invoicing, cash application and collections. Ensure accurate and timely processing of customer payments and resolution of discrepancies. Manage customer accounts, monitor aging reports and minimize overdue receivables. Establish and maintain credit limits and terms for customers in accordance with company policies. Monitor and manage credit risks to minimize bad debt exposure. Implement effective collection strategies to reduce outstanding receivables and improve cash flow. Foster strong relationships with customers to ensure satisfaction and timely payment. Qualifications: Bachelor’s degree in Accounting, Finance, or a related field Advanced proficiency in Microsoft Excel Proven experience in Accounts receivable processes Excellent organizational skills with the ability to prioritize and manage multiple tasks effectively Strong communication and interpersonal skills to build and maintain relationships with internal and external stakeholders Exceptional problem-solving and analytical skills to address AR-related challenges Effective leadership and communication abilities, with a focus on teamwork and collaboration ACCA certification is preferable All candidates meeting the requirements are requested to send their Application Forms/CVs to the e-mail address in the Apply for job button with the reference “Accounts Receivable” in the email subject line. Please be advised that only shortlisted candidates (CVs corresponding to all requirements) will be contacted.