Operational On-Call Manager

Tam Ştat

Menecer

1.000 AZN-dən

Yerləşdirilib 28 aprel 2026

Son Tarix: 9 may 2026

Təsvir

Job Description:
We are seeking a dedicated and reliable On-Call Service Representative to handle phone and email service requests during overnight hours. This role is crucial in ensuring that our drivers receive timely and effective support.
Responsibilities:

  • Respond promptly to phone and email inquiries from drivers between 5 PM and 8 AM. (6 PM – 9 AM AZ time)

  • Handle service requests related to fuel, road conditions, fines, Drivers Health issues, Traffic accidents and damage reports.

  • Provide accurate information and solutions to driver’s issues.

  • Escalate complex cases to appropriate departments as needed.

  • If necessary, communicate with police officers regarding fines and traffic accidents. Communicate with gas station operators and other suppliers when necessary.

Requirements:

  • Proven experience in customer service or a similar role.

  • Excellent communication skills, both verbal and written (EN + RU necessary, other (DE, FR, IT - would be a bonus).

  • Ability to work independently and manage time effectively.

  • Strong problem-solving skills and attention to detail.

  • Comfortable working handling overnight shifts.

  • Basic computer skills and familiarity with email.

Preferred Qualifications:

  • Experience in the transport and logistics industry.

  • Knowledge of road regulations and fines/penalties.

  • Previous experience or good understanding of handling traffic accidents and vehicle damage claims (according to EU law).

Conditions:

  • Location: Jalil Mammadguluzade 102  str. Baku Azerbaijan (CityPoint Business centre)

  • Salary: 1000 azn NETT

Interested candidates can send their cv to the e-mail address in the Apply for job button.

Necə Müraciət Etmək Olar

Baltic Transline Azerbaijan

Baltic Transline Azerbaijan

Şirkət Profilinə Bax

Vakansiya Təfərrüatları

Vakansiya ID

#14864

İş Növü

Tam Ştat

Təcrübə Səviyyəsi

Menecer

Bu Şirkətdən Daha Çox Vakansiya

Менеджер по координации транспорта

Tam Ştat

Менеджер по координации транспорта Основные должностные обязанности: Организация грузоперевозок согласно назначенным направлениям; Контроль транспорта предприятия; Общение с водителями и клиентами; Работа с базой данных, управление заказами; Выполнение других заданий по поручению руководителя. Требования к кандидатам: ОБЯЗАТЕЛЬНОЕ УСЛОВИЕ – свободное владение русским языком (английский и турецкий будет преимуществом); Отличные коммуникативные навыки, умение решать задачи и конфликтные ситуации; Быстрая ориентация, внимательность, аккуратность; Высшее или среднее специальное образование; Опыт аналогичной работы. Мы предлагаем: Интересную и активную работу в крупной и перспективной компании; Современное рабочее место в команде профессионалов; Возможности профессионального развития и карьерного роста. Интересующиеся кандидаты могут отправить свое резюме на электронный адрес в кнопке Откликнуться. Transport Coordinator Manager Nature of work: Organization of cargo transportation according to the designated routes; Company transport control; Communication with drivers and customers; Database management and order administration; Performing other tasks assigned by the manager. Requirements: COMPULSORY REQUIREMENT – fluency in Russian (English or Turkish would be an advantage); Excellent communication skills, ability to resolve tasks and conflicts; Quick orientation, attentiveness, accuracy; Higher or specialized secondary education; Relevant work experience. We offer: Interesting and dynamic work in a large and promising company; A modern workplace within a team of professionals; Opportunities for professional development and career growth. Interested candidates can send their CV to the e-mail address in the Apply for job button.