Hotel general manager

Job brief:

• We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.

• It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.

• The hotel manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.

• The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

• Supervise work at all levels (both operation and administrative) and set clear objectives

• Plan activities and allocate responsibilities to achieve the most efficient operating model

• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits

• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Prepare regular reports for upper management

Requirements and skills

• Proven experience as Hotel Manager or relevant role

• Fluency in English and Russian; knowledge of other languages is a plus

• Understanding of all hotel management best practices and relevant laws and guidelines

• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage

• Excellent customer service skills as well as a business mindset

• Demonstrable aptitude in decision-making and problem-solving

• Reliable with an ability to multi-task and work well under pressure

• Outstanding leadership skills and a great attention to detail

• Degree in Business Administration, Hotel/Hospitality Management or relevant field

Candidates meeting the above-mentioned criteria should address their CV/Resume to the e-mail address in the Apply for job button, indicating “General Manager/ Hotel Manager” in the subject of the email. Applications without subjects will not be considered.