Front Office Agent

Job responsibilities

• Welcome and check-in/check-out guests professionally and efficiently

• Handle guest requests, inquiries, and complaints with professionalism

• Ensure accurate billing and payment processing

• Provide information about the hotel, local attractions, and services

• Coordinate with other departments to ensure guest satisfaction

• Maintain a neat and organized front desk area

Requirements

• Experience: Minimum 1 year in a front office or guest services role in hospitality

• Language Skills: Fluency in Azerbaijani, English, and Russian

• Technical Skills: Proficient in Opera PMS

• Strong interpersonal and communication skills

• Ability to work in a fast-paced, customer-oriented environment

• Professional appearance and positive attitude

Interested candidates can apply by filling out the form in the Apply for job button.