Driver

Managing Banquet Operations Supervises and coordinates all banquet activities to ensure events are executed according to established standards Oversees room setup, service delivery, and breakdown of banquet functions Ensures compliance with Marriott brand standards, policies, and procedures Monitors service flow and adjust operations to meet business demands Leading Banquet Team Provides direction and leadership to banquet associates Conducts daily briefings and ensures clear communication of event requirements Trains, coaches, and develop team members to enhance performance and service delivery Ensures adherence to grooming, uniform, and professional conduct standards Ensuring Exceptional Customer Service Serves as the primary contact for clients during events Ensures guest expectations are met or exceeded through attentive and personalized service Handles guest concerns promptly and effectively Maintains a strong presence on the floor to engage with guests and monitor satisfaction Coordinating with Other Departments Works closely with Culinary, Sales & Events, Stewarding, and other departments to ensure alignment Participates in BEO (Banquet Event Order) meetings and event planning processes Ensures accurate communication of event details and last-minute changes Managing Financial Performance Assists in controlling labor costs and operational expenses Ensures efficient use of resources, equipment, and supplies Supports achievement of departmental revenue and profitability goals Maintaining Standards and Compliance Ensures compliance with health, safety, and sanitation standards Follows all company policies, including safety and security procedures Maintains cleanliness and organization of banquet areas