Baku Marriott Boulevard Hotel
Managing Banquet Operations
Supervises and coordinates all banquet activities to ensure events are executed according to established standards
Oversees room setup, service delivery, and breakdown of banquet functions
Ensures compliance with Marriott brand standards, policies, and procedures
Monitors service flow and adjust operations to meet business demands
Leading Banquet Team
Provides direction and leadership to banquet associates
Conducts daily briefings and ensures clear communication of event requirements
Trains, coaches, and develop team members to enhance performance and service delivery
Ensures adherence to grooming, uniform, and professional conduct standards
Ensuring Exceptional Customer Service
Serves as the primary contact for clients during events
Ensures guest expectations are met or exceeded through attentive and personalized service
Handles guest concerns promptly and effectively
Maintains a strong presence on the floor to engage with guests and monitor satisfaction
Coordinating with Other Departments
Works closely with Culinary, Sales & Events, Stewarding, and other departments to ensure alignment
Participates in BEO (Banquet Event Order) meetings and event planning processes
Ensures accurate communication of event details and last-minute changes
Managing Financial Performance
Assists in controlling labor costs and operational expenses
Ensures efficient use of resources, equipment, and supplies
Supports achievement of departmental revenue and profitability goals
Maintaining Standards and Compliance
Ensures compliance with health, safety, and sanitation standards
Follows all company policies, including safety and security procedures
Maintains cleanliness and organization of banquet areas
