Corporate Sales Manager

The Ritz-Carlton, Baku located at 3, Babek Avenue, Nasimi district Baku AZ 1025 is currently hiring a Corporate Sales Manager.

Responsibilities include:

• Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentary to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Managing travel and leisure sales

• Focuses on corporate opportunities from retail travel agencies, wholesalers, bed banks, DMCs and other market stakeholders.

• Stay connected and informed about all the visits and projects for the destination, research and be knowledgeable about the market trends and existing strategies for the destination.

• Provide market intelligence and key findings when available.

• Partners with regional team to help implement the market’s leisure strategy at key buying locations.

• Verifies local market strategy is in alignment with the overall account goals.

• Develops complete understanding of Marriott’s value proposition to the travel agency market and all associated programs and services.

• Understands competitive market set and economic environment in order to position hotels appropriately during sales process.

• Attends appropriate trade shows, travel agency shows, exhibitions and retail agency events when required.

• Assists with business for other source markets on behalf of travel agency customers, as a value-added service.

• Anticipates and identifies business opportunities and challenges and responds with a profitable strategy that aligns with overall business direction.

• Leverages all available sales channels (e.g., industry trade shows/events, GSO, property sales teams, etc.) in an effort to optimize sales revenues.

• Retains, expands and grows account revenue through account growth, margin management and implementation of sales and marketing initiatives in the key buying locations.

Building Successful Relationships

• Serves as account’s “local service guarantee” by verifying that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers’ 100% satisfaction.

• Creates strong partnerships between field and corporate by maintaining a productive dialogue and exchange of ideas.

• Acts as the customer advocate through understanding the account needs and opportunities.

• Manages relationships with the key buyers that drive business to the market to optimize account reach and share for the segment.

• Develops working relationships with Property staff and provides coaching on specific booking needs to establish pull-through of opportunities of the travel and leisure segment.

• Develops and manages relationships with key buyers that drive business to the local market, optimize share and grow the leisure segment.

• Maintains relationships with key travel programs already established at the enterprise-level for the leisure segment.

• Develops a close working relationship with operations to execute strategies at the property level.

Requirements:

• 2 – 4 years of experience in the sales management or related professional area;

• Hospitality experience is a must;

• High school diploma;

• Proficiency in Azerbaijani, English and Russian Languages.

Interested candidates can apply by clicking the link provided in the "Apply" button. Job Code: 25185404

To send Resumes, use HR.Baku@ritzcarlton.com  e-mail address.